
Platform · Insurance · Operations
LII Claims
mattebersole.com/projects/liiclaims · Property inspection & claims
A custom claims-management platform for a property inspection company that left a national firm to run operations on his own terms. Five role-based portals — carrier, independent adjuster, scheduler, technician, and admin — replace spreadsheets and phone-tag with a single owned system. Carriers submit inspection requests; schedulers assign techs; field crews run inspections through a status workflow with audit logging. Services table drives RAF assessments and invoicing. Stages 1–4 are live: auth, case engine, submission queue, assignment, and inspection workflow. Fourteen UI screens prototyped; operational app running now.









